By accessing or using smartnotam.com, its web application, or any related service (together, the "Service"), operated by SmartNOTAM ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, do not access or use the Service.
You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account or use the Service. By using the Service, you represent and warrant that you meet this requirement.
READ THIS SECTION CAREFULLY. SmartNOTAM is an informational aid. It is not an official source of aeronautical information, and it must never be used to make operational decisions.
3.1. The Service, including all NOTAM data, translations, summaries, severity classifications, schedules, timelines, and map visualizations, is provided for informational and situational-awareness purposes only.
3.2. The Service MUST NOT be used as a basis for any operational decision, including but not limited to: flight planning, dispatch or release decisions, go/no-go decisions, route, alternate or fuel selection, runway or taxiway usability assessment, navigation, or any other aviation operation.
3.3. The Service is not a substitute for an official pre-flight briefing. You remain fully responsible for obtaining and reviewing official aeronautical information from the applicable authorities and AIS providers (your national AIS/ARO, or the sources mandated by your operator and regulator) before every flight, as required by applicable regulations.
3.4. Translations, summaries, severity assessments, schedule interpretations, and "affected element" extractions are generated with artificial intelligence and automated parsing. They are probabilistic, may contain errors, omissions, mistranslations, or misclassifications, and must not be treated as authoritative. In any conflict between a SmartNOTAM interpretation and the raw NOTAM text as published by the official AIS, the official raw NOTAM always prevails.
3.5. NOTAM data reaches the Service through third-party aggregators and public AIS sources. Data may be incomplete, delayed, out of date, or missing entirely — including NOTAMs that were issued but never reach the Service, and cancelled NOTAMs that still appear. We make commercially reasonable efforts to keep data fresh and accurate, but we do not guarantee accuracy, completeness, or timeliness.
3.6. Airport map overlays (runways, taxiways, aprons, affected areas) are approximate visualizations, not survey-accurate depictions, and must not be used for ground navigation or obstacle assessment.
3.7. The pilot in command, dispatcher, or other responsible person retains final and sole authority and responsibility for every operational decision, in accordance with applicable law and regulation. Nothing in the Service transfers or dilutes that responsibility.
4.1. You agree not to: (a) reverse engineer, decompile, or disassemble any aspect of the Service; (b) use the Service for any unlawful purpose or in violation of any applicable law or regulation; (c) attempt to gain unauthorized access to any part of the Service, its servers, or connected systems; (d) interfere with or disrupt the integrity or performance of the Service, including by circumventing usage limits; (e) use the Service to transmit malware or other harmful code; (f) scrape, bulk-extract, or systematically collect data from the Service, whether manually or by automated means; (g) resell, sublicense, redistribute, or commercially exploit the Service or its outputs without our prior written approval; (h) impersonate any person or entity; or (i) share account credentials or use one account across multiple people or systems.
4.2. Violation of this Section may result in immediate suspension or termination of your account without notice.
5.1. SmartNOTAM is designed and intended solely as a supplementary, non-critical informational tool.
5.2. We may modify, suspend, or discontinue the Service (or any part of it, including free-tier limits and features) at any time, with or without notice.
5.3. The Service depends on third-party providers we do not control, including cloud infrastructure, artificial-intelligence services, and aeronautical data sources. Availability and functionality of the Service are subject to the availability and correct functioning of those providers, and we cannot guarantee their continuous operation.
5.4. The value of the Service lies in its interpretation, categorization, prioritization, visualization, and delivery of aeronautical information. The underlying raw data originates from third-party and public sources; subscription fees pay for SmartNOTAM's processing and presentation, not for the raw data itself.
5.5. The Service may also be presented inside companion products (for example, an embedded briefing view in the FlightBag application). These Terms apply equally to such embedded use.
6.1. Creating a basic account is free of charge.
6.2. You must provide accurate, complete, and current information when creating an account and during payment.
6.3. You are responsible for safeguarding your password and for all activity under your account. Notify us immediately at contact@smartnotam.com if you become aware of any unauthorized use.
7.1. We may suspend or terminate your account at any time, with or without cause, upon reasonable notice — except in cases of Terms violations, fraud, abuse, or security concerns, where suspension may be immediate and without notice.
7.2. You may request deletion of your account at any time by contacting contact@smartnotam.com. Account data will be deleted subject to any legal retention requirements.
7.3. Upon termination: (a) your right to use the Service ceases immediately; (b) any outstanding fees remain payable; (c) provisions that by their nature should survive (including Sections 3, 10, 11, 12, 13, and 16) survive termination.
8.1. Paid features (including unlimited searches, AI severity prioritization and translation, saved flights with email alerts, and airport map overlays) require an active Pro subscription.
8.2. Orders are processed by our merchant of record, Lemon Squeezy (Sold through Link, LLC), who handles payment processing, applicable taxes, invoicing, and payment data. Your purchase is additionally subject to Lemon Squeezy's own terms and privacy policy. We never receive or store your card details.
8.3. Subscriptions renew automatically (monthly or yearly, as selected) until cancelled. Current prices are shown on the pricing page and at checkout; where required, taxes are handled by the merchant of record.
8.4. You can cancel at any time through the Lemon Squeezy customer portal (linked from your account). Cancellation takes effect at the end of the current billing period; access continues until then. No refunds are issued for partial billing periods, except where required by law or by the merchant of record's refund policy.
8.5. We may change subscription pricing with prior notice; changes apply from your next renewal.
9.1. All content, features, branding, and intellectual property of the Service belong to SmartNOTAM or its licensors. We retain all right, title, and interest in the Service and in all outputs it generates — including translations, summaries, severity classifications, schedules, and map renderings. No ownership is transferred to you.
9.2. You may use information from the Service for your own personal reference, subject to Section 3. You may not scrape, bulk-extract, systematically collect, redistribute, resell, or commercially exploit Service data or outputs without our prior written approval.
9.3. Service data and outputs may not be used to train, fine-tune, or otherwise develop machine-learning or artificial-intelligence models without our prior written consent.
9.4. By submitting feedback or suggestions (via email or any other channel), you grant us a perpetual, royalty-free license to use, modify, and incorporate them into the Service without obligation or compensation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INFORMATION PROVIDED WILL BE ACCURATE, COMPLETE, OR CURRENT. SMARTNOTAM IS NOT AN OFFICIAL SOURCE OF AERONAUTICAL INFORMATION.
11.1. To the maximum extent permitted by law, we (including the developer, contributors, and partners) are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.
11.2. We are not liable for any operational decision made on the basis of information from the Service, regardless of its accuracy. Use of the Service for operational purposes is expressly prohibited by Section 3, and any reliance you place on Service information is entirely at your own risk.
11.3. We are not liable for interruptions or unavailability caused by third-party providers, data sources, or infrastructure that we do not control.
11.4. To the maximum extent permitted by law, our total aggregate liability for all claims related to the Service is limited to the greater of (a) the fees you paid us in the 12 months preceding the claim, or (b) USD 100 — regardless of the legal theory, whether contract, tort, negligence, or otherwise.
You agree to defend, indemnify, and hold harmless SmartNOTAM and its developer, contributors, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) any use of Service data or outputs for operational aviation decisions or other purposes prohibited by Section 3; or (d) your violation of any law or third-party right.
Neither party is liable for failures or delays caused by events beyond reasonable control, including natural disasters, pandemics, war, government or regulatory actions, third-party service failures, internet outages, or cyberattacks.
14.1. Both parties agree to first attempt to resolve any dispute through good-faith negotiation for at least 30 days, starting from written notice of the dispute sent to contact@smartnotam.com.
14.2. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Doha, State of Qatar, unless mandatory consumer-protection law in your country of residence provides otherwise.
14.3. Both parties agree to bring claims only in an individual capacity, and not as part of any class or representative proceeding, to the extent permitted by applicable law.
These Terms are governed by the laws of the State of Qatar, without regard to conflict-of-law principles, except where mandatory law of your country of residence applies.
If any provision of these Terms is found unenforceable, it will be adjusted to the minimum extent necessary, and the remaining provisions remain in full effect.
We may update these Terms at any time. Material changes take effect 30 days after being posted on the Service. Continued use of the Service after that date constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy and the merchant of record's applicable terms, constitute the entire agreement between you and SmartNOTAM regarding the Service.
Questions about these Terms? Contact us at contact@smartnotam.com.
By using SmartNOTAM, you acknowledge that you have read, understood, and agree to these Terms — including the absolute prohibition on using SmartNOTAM data for operational aviation purposes in Section 3.